Our Australian based customer success and support organisation will have you onboarded and operational in minutes. We strive to be both easy to work with and quick to respond. Best of all – our standard customer success and support services are free with your subscription.
For those customers on our Enterprise Program, the designated Customer Success Manager is your trusted advocate to assist or help you enhance the benefits of you investment in KPMG Shield Docs by utilising the platform’s full functionality.
KPMG Shield Docs is a secure file sharing company that first came to market in 2014 under the DealDocs brand, rebranding as Shield Docs in 2018, In 2020, Shield Docs was purchased by KPMG Australia.
Initially KPMG Shield Docs was targeted the servicing banking, finance and legal industries with a SaaS based virtual data room solution. With continued investment in research and development, particularly on the security aspects of the solution, KPMG Shield Docs evolved over time to provide customisable workflows and additional product features supporting a wider range of business processes. Since its inception, KPMG Shield Docs has hosted many hundreds of unique client workspaces supporting some of Australia’s top banks, financial institutions, legal, property and consulting firms.